NORWALK, Conn.–(BUSINESS WIRE)–HomeServe USA (HomeServe), a leading provider of home emergency repair service plans, was presented with four Gold, two Silver and one Bronze Stevie® Award at the tenth annual Stevie Awards for Sales & Customer Service. The company won Gold in the following categories: Contact Center of the Year (Over 100 Seats), Customer Service Department of the Year, Customer Service Complaints Team of the Year and Front Line Customer Service Professional of the Year. In addition, HomeServe earned Silver in Front-Line Customer Service Team of the Year and Best Use of Technology in Customer Service, and a Bronze in Award for Innovation in Customer Service.
HomeServe has been serving customers throughout the US since 2003 and has made it the company’s core mission to provide each of its over 2 million customers the best possible customer service experience. HomeServe’s Customer Service Contact Center team, located in Chattanooga, TN, embodies the corporate culture of giving back to the community and going the extra mile for each customer. HomeServe’s top value, and core of the Customer Promise, is to keep the customer at the heart of everything they do and truly listen to each customer’s need or concern. This is the third time HomeServe has been recognized with the Stevie Award for Sales and Customer Service category.
The Stevie Awards for Sales & Customer Service are the world’s top sales awards, business development awards, contact center awards, and customer service awards. The Stevie Awards organizes several of the world’s leading business awards shows including the prestigious American Business AwardsSM and International Business AwardsSM.
The awards were presented to honorees during a gala banquet on Friday, March 4 at the Paris Hotel in Las Vegas. More than 500 executives from companies around the USA and several other nations attended.
“It’s an honor to once again be recognized with awards for superior customer service at the 2016 Stevie Awards Gala,” said Tom Rusin, CEO of HomeServe USA. “Customer service is the backbone of our company and our team members consistently go above and beyond to provide our customers with the best possible experience. We make every effort to implement that mindset throughout the company and these awards are a testament of our unwavering dedication to that commitment.”
“Entries to the Stevie Awards for Sales & Customer Service continue to grow every year, further validating the essential roles that business development, customer service, and sales play in business success,” said Michael Gallagher, president and founder of the Stevie Awards. “The widespread support of this program made the 2016 competition that much more intense among finalists. The judges were deeply impressed by the winner’s accomplishments and we congratulate all of the winners on their commitment to excellence and innovation.”
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.
About HomeServe
HomeServe USA Corp (HomeServe) is a leading provider of home repair solutions serving over 2 million customers across the US and Canada. Started in 2002, HomeServe protects homeowners against the expense and inconvenience of water, sewer, electrical, HVAC and other home emergencies by providing affordable coverage and quality local service. HomeServe, an A+ rated Better Business Bureau Accredited Business, dedicates itself to being a customer-focused company supplying best-in-class repair plans and other services through leading municipal, utility and association partners, and directly to consumers. For more information about HomeServe, a Connecticut Top Workplace winner for 2015, a 2015 BBB Marketplace Excellence Award honorable mention for Website Marketing and winner of seven 2016 Stevie Awards for Sales & Customer Service, please go to www.homeserveusa.com, follow us on www.twitter.com/homeserveusa and like us at www.facebook.com/homeserveusa.
About The Stevie Awards
The Stevie Awards are conferred in six programs: The American Business Awards, the German Stevie Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the Asia-Pacific Stevie Awards. A seventh program, the Stevie Awards for Great Employers, will debut in April 2016. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com, and follow the Stevie Awards on Twitter @TheStevieAwards.
Sponsors of the 10th annual Stevie Awards for Sales & Customer Service include ValueSelling Associates.
