MetricNet Delivers Presentation on Service Desk Metrics at the 2018 SDI Conference

March 13, 2018

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MCLEAN, Va., March 14, 2018 /PRNewswire/ — Jeff Rumburg, co-founder and managing partner of MetricNet, and Bruce Duncan, senior manager of customer services at Deloitte UK, presented “From Good to Great! How Deloitte UK Leveraged Metrics for Continuous Improvement in Their Service Desk!”&…

Category: Precious Metals